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Privacy Policy

 Privacy Policy - New Leaf Hypnotherapy

 

Our contact details 

Name: Terri Emmerson

Address: 37 Causeway Crescent, Totton. Southampton, SO40 3AX

Phone Number: 07900 216756

E-mail: te.newleafhypnotherapy@gmail.com

 

 

The type of personal information we collect 

We currently collect and process the following information:

  • Name

  • Contact details

 

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Enquiring to one of our services using the contact form

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Analytics uses your activities to be able to improve our site and customer experience. 

 

We do not share this information with anyone other than New Leaf Hypnotherapy. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the.newleafhypnotherapy@gmail.com

 

 

How we store your personal information 

Your information is securely stored. 

We keep contact information whilst you are using or enquiring about our services for 7 years unless asked to remove it. We will then dispose of your information by correctly destroying all data and information held.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at te.newleafhypnotherapy@gmail.com if you wish to make a request.

 

 

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at te.newleafhypnotherapy@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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